🛠️ Warranty Policy – Garderion

Last Updated: October 4, 2025

At Garderion, we are committed to providing high-quality products and ensuring your satisfaction. Our Warranty Policy explains the coverage, claims process, and conditions for all purchases made through our store.

1. Warranty Coverage

  • Garderion offers a limited warranty on all products purchased through our website.

  • This warranty covers manufacturing defects and faulty workmanship under normal use for 90 days from the date of delivery unless otherwise specified.

  • Items covered include defects such as:

    • Broken or damaged parts

    • Malfunctioning mechanisms or electronic components

    • Missing components included in the original packaging

2. Warranty Exclusions

The warranty does not cover:

  • Damage caused by misuse, abuse, accidents, or neglect

  • Normal wear and tear

  • Unauthorized modifications, repairs, or alterations

  • Items used for commercial purposes or non-personal use

  • Perishable goods (plants, seeds, food), consumables, and gift cards

3. How to Make a Warranty Claim

If your product is defective under the warranty:

  1. Contact our support team at support@garderion.com or +1 (707) 500-2440.

  2. Provide your order number, a description of the defect, and photos or videos showing the issue.

  3. Our team will evaluate your claim and provide instructions for repair, replacement, or refund.

Note: Defective items must be returned to us as instructed. Garderion will cover return shipping costs only if the claim is approved.

4. Remedies

  • If your warranty claim is approved, Garderion may, at our discretion:

    • Repair the defective product

    • Replace it with a new or equivalent item

    • Issue a refund to your original payment method

5. Limitation of Liability

  • Garderion’s liability under this warranty is limited to the original purchase price of the product.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

6. Contact Information

For warranty claims or questions:
📧 Email: support@garderion.com
📞 Phone: +1 (707) 500-2440
📍 Address: 66 John Street, New York, NY 10038, United States